Okta Workforce HRaaS: Remove Special Characters from Username at Import

This article guides you through 3 topics to set-up the User Import Inline Hook inside the Okta Workforce Identity Cloud (WIC):

1. Set-up Okta Workflows
2. Set-up Okta Inline Hook
3. Set-up HRaaS app 

The screenshots are showing the Okta Identity Engine (OIE), but this guide will also work with Okta Classic. 

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Set-up Okta Workflows 

First set up the workflow on Okta Workflows: 

1. [Flows → New Flow] Create a new helper flow and follow this example or import hte flow from below
   

1. [Flows → New Flow] Create the new main flow with an API and follow this example or import the flow from below
   

Copy your Invoke URL

1. Alternatively download this flowpack: Flowpack
   1. Import the flowpack
   2. Update the username create defined by your rules (e.g. change the domain)
   3. Go to endpoint settings and copy your Invoke URL
      

Set-up Okta Inline Hook

Next step is to configure Okta to use the User Import Inline Hook against Okta Workflows: 

1. Login to your Okta Admin Dashboard
2. [Workflow → Inline Hooks] Add a new Inline Hook with the type User Importsome text
   1. If you can't see this hook type, create a support ticket to get it enabled in your tenant. 
3. URL: The Invoke URL from Workflows 
4. Save 

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Set-up HRaaS app 

The last step is to configure your HRaaS app to use this inline hook: 

1. Go to the settings page of your HRaaS app in Applications
2. Go to Provisioning → To Okta
3. Edit Inline Hooks and choose your created User Import Inline Hook
   

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Note: In this example I also switched the Application username format to Email in the tab Authentication. 

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